Contact Information

Last Updated: October 14, 2026

Welcome to GetWarmly!

At GetWarmly, we're committed to making your shopping experience simple, comfortable, and worry-free.

Whether you have questions about our products, need help with an order, or require assistance with shipping, returns, or refunds, our customer support team is here to help.

We value clear communication, transparency, and customer satisfaction.

1. Customer Support

For product inquiries, order assistance, shipping updates, returns, refunds, or general questions, please contact us using the information below.

Customer Support Email:
support@getwarmly.shop

Customer Support Phone:
+1 (603) 231-9888

Official Website:
https://getwarmly.shop

For order-related inquiries, please include your order number and the email address associated with your purchase so we can assist you more efficiently.

2. Business Information

GetWarmly is an online retail store operated by Quorvia Retail LLC, a company registered in the United States.

Store Name: GetWarmly

Legal Business Name: Quorvia Retail LLC

Registered Business & Mailing Address:

30 N Gould St Unit 121
Sheridan, WY 82801
United States

Email: support@getwarmly.shop

Phone: +1 (603) 231-9888

Website: https://getwarmly.shop

Please note that our registered business and mailing address is separate from our product fulfillment and return facilities.

3. Shipping and Delivery Assistance

Ships from USA

GetWarmly orders are shipped from fulfillment facilities located in the United States.

Our estimated total delivery time is 6–9 business days, including order processing and shipping transit.

If you need assistance with shipping, order tracking, delivery updates, or a missing package, please contact our customer support team.

Email: support@getwarmly.shop

Please include your order number when requesting shipping assistance.

For more information, please review our Shipping Policy:

https://getwarmly.shop/policies/shipping-policy

4. Returns, Refunds, and Exchanges

Your satisfaction matters to us.

GetWarmly offers a 30-Day Return Policy for eligible purchases.

If you would like to request a return, exchange, or refund, please contact our customer support team before sending any merchandise.

Return Request Email:
support@getwarmly.shop

Designated Product Return Address:

GetWarmly – Quorvia Retail LLC
210 Daytona Rd
Egg Harbor Township, NJ 08234
United States

Important Return Information:

• Please contact customer support before shipping a return to receive the appropriate instructions.

• Standard returns due to a change of mind are subject to customer-paid return shipping costs.

• For confirmed defective, damaged, or incorrect items, GetWarmly covers reasonable return shipping costs or provides an appropriate alternative resolution.

• No restocking fees are charged for eligible returns.

Please do not send product returns to our registered business and mailing address in Wyoming.

For complete details, please review our Return & Refund Policy:

https://getwarmly.shop/policies/refund-policy

5. Privacy and Legal Inquiries

We take customer privacy seriously.

If you have any questions regarding your personal information, privacy rights, or our website policies, please contact:

Privacy & Legal Inquiries:
support@getwarmly.shop

You may also review our published policies:

Privacy Policy:
https://getwarmly.shop/policies/privacy-policy

Terms of Service:
https://getwarmly.shop/policies/terms-of-service

We will review your inquiry and respond in accordance with applicable requirements.

6. We're Here to Help

At GetWarmly, we believe great customer service is an essential part of a great shopping experience.

If you have questions, concerns, or feedback, please don't hesitate to reach out.

GetWarmly — Operated by Quorvia Retail LLC

Email: support@getwarmly.shop

Phone: +1 (603) 231-9888

Registered Business & Mailing Address:

30 N Gould St Unit 121
Sheridan, WY 82801
United States

Official Website: https://getwarmly.shop

Thank you for choosing GetWarmly. We're committed to providing dependable service, transparent communication, and everyday comfort you can count on.