Shipping Policy

Last Updated: October 14, 2026

GetWarmly is operated by Quorvia Retail LLC. We offer free standard shipping on all orders to eligible addresses within the United States, with no minimum purchase required.

This policy explains our delivery coverage, estimated delivery times, tracking, and support for shipping-related issues.

1. Free Shipping on All Orders

All orders delivered to eligible U.S. addresses qualify for free standard shipping.

• Standard shipping fee: $0

• Minimum order value: None

• Additional shipping or handling fees: None

Applicable taxes, if any, are displayed at checkout before payment. We do not add shipping or handling fees after your order is placed.

If your order is shipped in more than one package, you will not be charged additional shipping fees.

2. Shipping Origin and Delivery Coverage

Orders ship from fulfillment facilities located in the United States.

We currently deliver to eligible addresses within the United States. Delivery availability is confirmed using the address entered at checkout. Any address restrictions will be displayed before you complete your purchase.

International shipping is not currently available.

Our fulfillment facilities are separate from our registered business and mailing address and our designated product return address.

3. Estimated Delivery Time

Estimated total delivery time: 6–9 business days from order confirmation.

This estimate includes both order processing and shipping transit. The processing period is included in the 6–9 business day estimate and is not added on top of it.

Shipping Detail	Information
Shipping Method	Standard shipping
Shipping Cost	Free — $0
Estimated Total Delivery	6–9 business days
Business Days	Monday–Friday, excluding U.S. federal holidays

Orders placed on weekends or U.S. federal holidays generally begin processing on the next business day.

Delivery dates are estimates. Carrier disruptions, severe weather, holidays, or other unforeseen circumstances may affect delivery. If a material delay affects your order, we will provide an update and explain the available options.

4. Order Confirmation and Tracking

After placing an order, you will receive an order confirmation email.

Once your order ships and tracking information becomes available, we will send a shipping confirmation email with the relevant tracking details. Tracking updates may take time to appear after the carrier receives your package.

Orders shipped in separate packages may have different tracking numbers and delivery dates.

For tracking assistance, email support@getwarmly.shop with your order number.

5. Shipping Address Changes and Order Cancellations

Please check your shipping address carefully before completing checkout.

If you need to correct an address, change an order, or request cancellation, contact support@getwarmly.shop as soon as possible. We will make reasonable efforts to accommodate your request before the order is processed for shipment.

Once an order has shipped, changes or cancellation may no longer be possible. Eligible products may be returned after delivery under our Return & Refund Policy.

If an order is successfully canceled before shipment, a full refund will be issued to the original payment method.

If a package is returned because the address supplied was incorrect or incomplete, we will contact you to discuss reshipment or refund options before taking further action.

6. Delayed, Lost, or Damaged Packages

If your order has not arrived within the estimated delivery timeframe, or if your package arrives damaged, contact support@getwarmly.shop.

Please include your order number and a description of the issue. For damaged items, photographs of the product and packaging are helpful if reasonably available.

We will investigate with the shipping carrier and work with you toward an appropriate resolution. If a package is confirmed lost in transit, we will arrange a replacement or refund.

If we cannot ship an order within the promised timeframe, we will notify you of the revised estimate and provide applicable options to accept the delay or cancel the unshipped order for a refund.

Nothing in this policy limits rights or remedies available under applicable consumer protection laws.

7. Returns and Return Shipping

We accept eligible return requests within 30 days of delivery.

Free delivery applies to shipping your order to you. For standard change-of-mind returns, customers are responsible for return shipping costs.

For confirmed defective, damaged, or incorrect items, GetWarmly covers reasonable return shipping costs or provides an appropriate replacement or refund resolution. No restocking fees are charged for eligible returns.

Please contact customer support before sending any merchandise back. For complete eligibility requirements, return instructions, and refund timing, see our Return & Refund Policy.

8. Business and Contact Information

Store Name: GetWarmly
Legal Business Name: Quorvia Retail LLC
Website: getwarmly.shop
Customer Support Email: support@getwarmly.shop
Customer Support Phone: +1 (603) 231-9888

Registered Business & Mailing Address
30 N Gould St Unit 121
Sheridan, WY 82801
United States

Designated Product Return Address
210 Daytona Rd
Egg Harbor Township, NJ 08234
United States

Please contact customer support for return instructions before sending a product to the designated return address. Product returns should not be sent to our Wyoming business and mailing address.

For shipping or order inquiries, include your order number so we can assist you efficiently.